Professional Verification Policy
MedicaPlanet supplies restricted products to licensed professionals and eligible clinical businesses. Account registration and orders are subject to review by our compliance team.
What we verify
- Professional identity and contact details.
- License number, jurisdiction, and expiry date.
- Business or facility information when applicable.
- Order destination consistency with declared professional use.
Verification timing
Most reviews are completed during business hours before fulfillment. We may request additional documentation if details cannot be validated.
When orders can be held or refused
Orders may be held, edited, or declined if verification fails, documentation is missing, or local regulations restrict supply to the destination.
Last updated: April 2026